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These are comments from our customers unedited thanking us for a job well done.
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06/06/2014
Hi Victor,

I just wanted to pass on my thanks to Martin for his work this afternoon on our locks. He did a great job and was very kind to stay on to finish it.

His hard work and professional manner is much appreciated.

kind regards,
Caroline


19/12/2012
Dear Victor
 
Please extend my thanks to your locksmith, I forgot his name, for being competent and conscientious of finishing the job the same day.  Less hassle for me, from users complaining not being able to use the shed.
 
Many thanks to him and to you for arranging.
 
I wish you and all your staff a joyous Christmas and a successful 2013!
 
 
Regards
 
Laura Aston
 
FARADAY PROPERTY MANAGEMENT LTD

10th October 2012
 
Dear Victor
 
Just wanted to thank you and your team for a great repair job on the antique wardrobe door that i brought into you last month. Most locksmiths around did not want to touch it! Coincidently my mother found the original key on the same day! Its only been lost for 18 years!!!
 
Norma
Thanking you for a job well done!
Mrs T Lutchmaya
Entry phone system fitted + working fine
17/4/08
work well done by both thank you
Ms J Harris
08 May 2008
Well done to Barrs, our tenants reported back that they were 98% happy with your performance throughout the year April 07 to March 08.
Many thanks for your support and hard work.
Joanne Bradbury
property services administrator
Womens Pioneer Housing Ltd
22 May 2009
Just a quick thank you for getting the lock sorted so quick kind regards Dougie Randolph Beresford Centre.
1st June 2009
The door hinge etc is perfect thank you.
V Hounsell
1st Sept 2010
I just wanted to drop a short line to thank Basil for your help
fitting the locks and the follow up visit for the above property.
Sadly good customer service is rare these days, so it is always a
plesant surprise to come across a company such as Barrs where it is
still considered important.

Yours sincerely,

E Whittall
 
25/01/2012

To whom it may concern

 

Your engineer came out to an emergency job this afternoon to fix our door entry system.  I would like to let you know how impressed we are with the service that he gave.  He was very polite and helpful, going out to get a spare part and working until 6:30pm so that we would be able to lock-up our premises securely this evening.  We would have no hesitation in using Barrs Security again or recommending your services to others.

 

 

Lesley Billington

Office Manager, Global Market Access Consulting

 

09/02/2012

Just wanted to say thanks for the outstanding service today; by my reckoning it was 5 hours from my first phone call to Basil actually completing the job. I genuinely felt that you got me the best deal possible in finding a replacment lock and, possibly more important, Basil arrived on time and did a thorough, professional installation.

These days it's only too rare to find a company that actually delivers on the promises they make to their customers.

Best regards,
Tony